Shipping Policy

Last Updated: April 12, 2025

At Manuel's Fashion, we aim to deliver your orders promptly and securely. This Shipping Policy outlines our process and what you can expect.

1. Shipping Destinations

We ship to all regions in Ghana and select international destinations. Contact support@manuelsfashion.com for international shipping inquiries.

2. Shipping Costs

Shipping fees are calculated at checkout based on:

• Order weight and dimensions.
• Delivery location.
• Shipping method selected (e.g., standard, express).

Free shipping may apply to orders above a certain amount, as indicated during promotions.

3. Processing Time

Orders are processed within 1-2 business days after payment confirmation. Custom-made items may take 3-5 business days.

4. Delivery Time

Estimated delivery times after processing:

• Within Ghana: 2-5 business days (standard), 1-2 business days (express).
• International: 7-14 business days, depending on destination and customs.

Delays may occur due to holidays, weather, or carrier issues.

5. Order Tracking

Once shipped, you’ll receive a tracking number via email. Track your order on our site or the carrier’s website.

6. Shipping Issues

If your order is lost, damaged, or incorrect:

• Contact us within 7 days of delivery (or expected delivery).
• We’ll work with the carrier to resolve the issue or provide a replacement/refund.

7. Contact Us

For shipping questions:

Manuel's Fashion
Email: support@manuelfashion.com
Phone: +233 024 406 2919